Metaprints-Darwinia Shoes

"This product is rated 4.9 stars. Excerpt taken from Customer 3317's review: 'Hello? I contacted customer support, but they aren't answering. How do I take these Darwinia Shoes off? I tried to play football with them, but they made me kick so hard that the ball exploded. And when I tried to walk back inside my house, they just kept smashing through the floorboards. Now I'm stuck. Please help me. I have a cat (his name is Tim) and it might kill me I accidentally step on its tail with these things